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TURN AROUND

All our items are freshly made to order weekly.

Please allow up tp 72 hours for your order to be baked.

Your order will then be posted the next working day.

POSTAGE

All our parcels are sent with Royal Mail..

2nd class delivery takes around 3-5 working day and 1st class delivery around 1-2 working days.

Please note that during the current situation with COVID times may take a little longer.

You will receive and email once your parcel has been shipped.

No orders are posted on Sundays.

FAULTY/DAMAGED ITEMS

All items are packed with care to help prevent any damage. On time to time some damage may occur during transit, sadly this is out of our control, and we will not offer a refund for this.

LOST PARCELS

All parcels are sent via Royal Mail and we are unable to track them. If your items goes missing we will open a claim with Royal Mail to get a refund, once this has been approved we will then offer your a replacement or refund.

ALLERGENS

All ingredients are listed on each item within the shop. A label is also placed in your box with ingredients.

Please contact us if you have any questions regarding ingredients used.

USE BY

All ingredients used are within the use by date.

All items are baked fresh to order.

Once you have received your parcel we suggest you keep all items in an air tight container

and eat within 2 weeks.

CUSTOMER INFORMATION

All customers personal informations, such add name and address are NEVER shared with anyone. Order forms are kept for our records only.